I have travelled across Himachal, Eastern UP, Maharashtra and Andhra Pradesh and each time I marvel at the way mobile telephony is making further in-roads into the hinterland. Even if it's a population of only 1000 plus, the single shop within the village stocks recharge coupons or mobile accessories. The signages of Airtel, Idea, Vodafone to name a few adorn these shops. It's amazing that service providers have reached the last point of contact with the customers through these shops, which even FMCG companies have not touched so far.
These shops are grocer shops or kirana outlets, who now double up as mobile services outlets as well. In one instance, a tailor based in a small highway town along the Kalka-Shimla highway has become a mobile retailer, having converted half his shop into a mobile services outlet. And he's reaping the benefit, getting wooed by mobile services companies with freebies and margins. The sales team from companies are constantly on the lookout for such retailers who help them get an entry into such virgins markets. And as the next big battle for mobile services companies is the rural markets, expect more and more interesting marketing activities across rural India.
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ayushiVodafone(at that time it was Hutch) had initiated(with me as MART's Consultant) a pilot in Jaunpur district of Uttar Pradesh by introducing "Hutch Saathi",two years back to promote its value added services(VAS) in rural areas.The idea was that these Hutch Saathis will cover two-three villages and one haat per day according to their pre decided PJP and make the villagers feel how to use the cell phone and how to type the messages.....later on they could also know the mandi rates and other things through their cellphones.However thay also had a daily sales targets of RCVs(recharge vouchers) and new connections.They were paid Rs 100 per new connection as commission and their average was 2-3 connections per day per hutch saathi plus margins on RCV sale.
Vivek Dwivedi
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